Privacy Policy

Last Updated: 09/24/20205

LIT Clinic (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website https://www.litclinic.com/, use our services, or interact with us in any other way.

By accessing our Site or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information: Name, email address, phone number, billing address, and payment details. Date of birth, demographic details, or other identifiers necessary to provide services.

1.2 Health Information (Protected Health Information / PHI) Medical history, treatment records, diagnosis, therapy notes, medications, and other information provided to us as part of clinical, psychiatric, or telehealth services. Insurance or payment-related health documentation (if applicable).

1.3 Technical Information: Device information (IP address, browser type, operating system). Website usage data (pages visited, time spent, referring website). Cookies and similar technologies (see Section 6).

1.4 Communication Data: Messages, inquiries, and feedback submitted through forms, email, or SMS. Preferences and communication history.

2. How We Use Your Information

We use the information collected for purposes including:

Providing Services: Delivering medical, psychiatric, wellness, or telehealth care.

Operations: Scheduling, billing, payments, and administrative tasks.

Legal Compliance: Complying with HIPAA, state laws, and professional obligations.

Communication: Responding to inquiries, sending appointment reminders, or sharing updates about our services.

Improvement: Enhancing our Site, Services, and client experience.

Marketing (Non-PHI): Sending newsletters, promotions, or educational materials, when permitted and with your consent.

3. Sharing Your Information

We do not sell or rent personal information. We may share information in the following ways:

With Service Providers: Vendors assisting with payment processing, IT support, scheduling, or communications.

With Healthcare Providers: Other professionals involved in your care, with your consent.

Legal Requirements: When required by law (e.g., court orders, mandatory reporting of abuse, risk of harm to self/others).

Business Operations: In connection with a merger, acquisition, or transfer of assets, subject to confidentiality obligations.

4. HIPAA Compliance

As a healthcare provider, LIT Clinic complies with the Health Insurance Portability and Accountability Act (HIPAA). This includes:

Maintaining safeguards to protect your Protected Health Information (PHI).

Using PHI only for treatment, payment, and healthcare operations, unless authorized otherwise by you.

Providing you with rights under HIPAA, including:

Right to access and obtain copies of your health records.

Right to request corrections to your records.

Right to request restrictions on certain uses or disclosures.

Right to an accounting of disclosures.

Right to request confidential communications.

Right to file a complaint without retaliation.

5. Data Retention

We retain information only as long as necessary to provide Services, comply with legal obligations, and maintain professional records. Health records are maintained in compliance with federal and Oklahoma retention requirements.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze usage, and personalize content. You may adjust browser settings to block cookies, but this may affect your experience.

7. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect personal and health information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal data, including:

Accessing, correcting, or deleting your personal information.

Withdrawing consent for marketing communications.

Exercising HIPAA rights related to your health information (see Section 4).

To exercise your rights, contact us at the information below.

9. Children’s Privacy

Our Services are intended for adults. We do not knowingly collect information from children under 13 without verifiable parental consent. If we become aware of such data, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date revised. Continued use of the Site or Services after updates constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us:

LIT Clinic
Oklahoma City, OK
Email: [email protected]
Phone: (405) 993-3590